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Terms That Cover How Your Account Works

These terms set the rules for your preaknessodds account — what you can do, how payments clear through PayPal, Venmo, or Play+, and what we expect from you. Access depends on state law and is available only where local law permits.

Account eligibility rulesPayPal, Venmo, Play+ payment termsState-law access conditionsWallet and withdrawal policyAccount closure process

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HOW WE HANDLE IT

Account Security and Data Practices

We handle your account data with straightforward practices — here's what that means in concrete terms. Your personal information is used to verify your identity, process payments, and meet state-level compliance requirements. We do not sell your data to third parties for marketing. You can request a copy of the data we hold or ask us to close your account at any time by contacting support.

Identity Verification

We verify your identity before processing your first withdrawal. You'll upload a government-issued ID through the secure account settings page — the process typically takes one review cycle.

Cookie Policy

We use session and analytics cookies to keep you logged in across devices and to understand how you move through the account. You can manage cookie preferences in your browser settings.

Data Retention

We retain account records as required by applicable state regulations. After account closure, certain records are kept for the legally required period, then deleted from active systems.

Requesting Changes

To correct personal data or request account deletion, contact support via live chat or email with your account username. We'll confirm the action in writing before making any change.

What These Terms Actually Cover

preaknessodds Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By opening an account with us, you agree to the terms on this page. They apply every time you log in, place a wager, or move funds through your account wallet. We can update these terms when required — we'll flag material changes at login before

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they take effect, so you always know what you're agreeing to. Your account is personal and non-transferable. You're responsible for keeping your login credentials secure, and any action taken under your credentials is treated as yours until you notify us otherwise. Payments through PayPal, Venmo, and
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Play+ are subject to both our terms and each provider's own policies; if a payment is reversed or disputed through those rails, we reserve the right to suspend activity on your account while we investigate. Access to our sportsbook and any real-money wagering is available only
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in states where it is permitted under applicable law. We do not extend service to jurisdictions where online sports wagering is prohibited. If your state status changes, it's your responsibility to stop using the wagering features. Players in Detroit and other eligible states can verify their
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state's status through the account settings page.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If something in these terms isn't clear, or you believe a rule has been applied incorrectly to your account, we want to hear about it directly. Reach out through any of the channels below and we'll point you to the right part of the policy or escalate your question to the account team.

Team online

Live Chat

Open the chat window from any page inside your account. It's the fastest way to ask a specific terms question and get a response tied to your account record.

Email Support

Send a detailed message to our support address. Include your account username and the specific clause or transaction you're asking about so we can respond accurately.

Account Help Center

The Help Center covers common terms questions — payment holds, account closures, and eligibility checks — with step-by-step answers you can act on immediately.

Common Questions About These Terms

These are the questions we hear most from people reading through the terms for the first time. If your question isn't here, the live chat team can pull up the relevant clause from your account view.

These terms apply to anyone who opens an account with us. Access is limited to individuals in states where online sports wagering is permitted under applicable law.

Yes. We can update the terms when required. We'll notify you of material changes at your next login before they take effect, so you can review them before continuing to use your account.

If a payment is reversed or disputed through PayPal or Venmo, we may place a temporary hold on your account wallet while we investigate. We'll contact you directly through your registered email.

Contact us via live chat or email and request account closure. We'll confirm the request, process any eligible outstanding balance, and send written confirmation once the account is closed.

We retain records as required by state regulations after closure. Once the legally required period ends, personal data is removed from active systems. You can ask what we hold at any time.

Reach out through live chat or email with your account username and the specific issue. Our account team will review the relevant clause and respond with a written explanation of the decision.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

InfoCascade Falls Legends Accountpreaknessodds Login Apppreaknessodds App

Terms That Cover How Your Account Works

Account Security and Data Practices

Identity Verification

Cookie Policy

Data Retention

Requesting Changes

Reach Us About Your Account Terms

Live Chat

Email Support

Account Help Center

Common Questions About These Terms

01 Who do these terms apply to?

02 Can the terms change after I open my account?

03 What happens if a PayPal or Venmo payment is reversed?

04 How do I close my account?

05 What data do you keep after I close my account?

06 How do I dispute a terms decision on my account?

Terms & Conditions

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